FAQ

Where are you located?

Our flagship supermarket and restaurant are located at 1488 Rockville Pike, Rockville, MD 20852

Where do you deliver?

We deliver in the United States and Canada.

When can I get my order?

All orders will be shipped from our store within 1-2 business days after the order is received and confirmed.  Date of delivery is based on the customers preferred shipment method.

How do the products stay fresh?

We recommend that all perishable items ship Next Day Air to ensure your products arrive in the fresh and in the best quality. If you would like expedited delivery on your package, please indicate your preferred shipping method at the time of check out.

What is your return policy?

Unfortunately, we do not accept returns for grocery, beauty and perishable items due to health concerns and laws. If a product arrives defective or damaged, it is exchanged and shipped free of charge upon review and approval by management. Any complaints or disputes must be received within 24 hours of the shipment delivery date.  All one of a kind items are final sale unless otherwise stated at the time the order is shipped.  For any questions or inquiries regarding returns please contact us via email at info@yekta.com.  No shipments will be accepted without an assigned return authorization (RA#) issued by management.

What if I am not satisfied with my order?

If for some reason you are not satisfied with your order, please contact management via email at info@yekta.com within 24 hours of receiving your order.  If a product arrives defective or damaged, it is exchanged and shipped free of charge upon review and approval by management. Any complaints or disputes must be received within 24 hours of the shipment delivery date. No shipments will be accepted without an assigned return authorization (RA#) issued by management.

What methods of payment can I use?

We accept all major credit cards and PayPal

 

Pistachio Lokum (Delight)

Enjoy this delicious Pistachio Dessert!

 

Yekta Sweet Nut Mix

Try one of our great Nut Mixes!

 

Sour Cherry Preserve

Taste some of our amazing Jams & Preserves!